IQ gets in you in the door. EQ And a good Detective know this,
According to Dr. Daniel Coleman, IQ is essential, its a “threshold”. But EQ is more important.
“Emotional Intelligence has to do with Self Mastery, how you handle yourself”, says Dr. Coleman. “As a Leader….it requires Empathy and interaction…it’s the Social Intelligence ability.
In “Corporate Fraud Handbook: Prevention and Detection”, author Joseph T. Wells points out in Chapter 14 “The Big Picture” that “…no one factor alone will deter occupational fraud; we must attack the problem on several fronts.”
“Tone at the Top” Modeling of Behavior starts with the Strongest Influence, e.g. the Boss. While large organizations have Ethics Policies in place, “In small Business – which are much more vulnerable…to asset misappropriations- few of bosses victimized seem to realize the importance of their own personal example.” Telling Customers what they want to hear; fudging on taxes they owe; mismeasuring for advantage,; lying to vendors when they will be paid
Corporate Fraud Handbook: Prevention and Detection, Joseph T. Wells, Joseph Wiley & Sons, April 2011.
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